System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Smart Messaging Tailored Platform

All services

Operational

Smart Messaging Tailored Platform portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Smart Messaging Tailored Support Center

Email support

Operational

Phone support

Operational

Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time

Scheduled Maintenance

Supplier Planned Service Maintenance - International Provider

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-07-25, 22:00 UTC

End of Event: 2026-07-25, 23:00 UTC

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Monday 19th November 2018 UTC

Smart Messaging Tailored - Scheduled Maintenance - New date, scheduled 7 years ago

Hello,

We're writing to let you know that we have moved the Maintenance scheduled for Nov-12th, and now it will take place on Monday November 19th, between 1:00am and 5:00am (UTC)

We expect the maintenance activity will have little, if any, impact, but may result in a maximum outage of a 10 minutes. See the summary below for further details.

Date: 2018-11-19

Time: From 01:00 am to 05:00 am (UTC)

Impacted Services: All services. While inbound SMS (Mobile Originating) will be queued by the operator and delivered after the downtime, outbound SMS (Mobile Terminating) will not be processed during the downtime period and will result on failure.

Description: Release of new Software version with patches and enhancements.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Wednesday 14th November 2018 UTC

No incidents reported

Tuesday 13th November 2018 UTC

No incidents reported

Monday 12th November 2018 UTC

No incidents reported

Sunday 11th November 2018 UTC

No incidents reported

Saturday 10th November 2018 UTC

No incidents reported

Friday 9th November 2018 UTC

No incidents reported

Thursday 8th November 2018 UTC

No incidents reported