System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Sunday 23rd September 2018 UTC

No incidents reported

Saturday 22nd September 2018 UTC

No incidents reported

Friday 21st September 2018 UTC

No incidents reported

Thursday 20th September 2018 UTC

No incidents reported

Wednesday 19th September 2018 UTC

No incidents reported

Tuesday 18th September 2018 UTC

No incidents reported

Monday 17th September 2018 UTC

Smart Messaging Tailored - Service Impacting Issue - RESOLVED

Hello,

We would like to inform that the issue impacting Email2SMS has been solved and the service is fully recovered.

We are still performing some tests.

Incident start time: 07:20 a.m. (UTC) 17/09/2018

Incident solved: 09:00 a.m. (UTC) 17/09/2018

Impacted Services: Outbound Email2SMS experienced delays during the incident. The remaining queues cleared and the service is fully restored now.

Please accept our apologies for the inconveniences caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Service Impacting Issue

Hello,

We are currently experiencing issues with some of our mail servers, as a result you may have noticed delays to send Email2SMS messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.

Date: 17/09/2018

Time: 07:20 a.m (UTC)

Impacted Services: Outbound Email2SMS

Description: Delays on some of our email servers instances since 07:20 a.m. (UTC). Email2SMS messages are now flowing normally, but we still have some queues to be cleared.

Best wishes,
Smart Messaging Tailored Team