System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Smart Messaging Tailored Platform

All services

Operational

Smart Messaging Tailored Platform portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Smart Messaging Tailored Support Center

Email support

Operational

Phone support

Operational

Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time

Scheduled Maintenance

Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

Change reference: PCR-7725

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate Update

Maintenance start time: 16/10/2026 - 00:00 UTC

Maintenance end time: 16/10/2026 - 00:30 UTC

Impact: No Service Impact is expected.

If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,

Smart Messaging Tailored Team

Notifications

Sunday 19th August 2018 UTC

No incidents reported

Saturday 18th August 2018 UTC

No incidents reported

Friday 17th August 2018 UTC

No incidents reported

Thursday 16th August 2018 UTC

No incidents reported

Wednesday 15th August 2018 UTC

No incidents reported

Tuesday 14th August 2018 UTC

No incidents reported

Monday 13th August 2018 UTC

Smart Messaging Tailored - Scheduled Maintenance - CANCELLED, scheduled 8 years ago

Hello,

Please be advised that the maintenance work planned between 01:00 and 05:00 am (UTC) on 13/08/2018 has been cancelled. We will advise you of the new schedule shortly.

We apologise for any inconvenience this may have cause. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team