Hello,

From 10:00 a.m. to 14:42 a.m. (UTC) one of our mail servers has experienced a problem that caused some outbound emails to be queued in the system.

Our engineers have identified the issue, restored the service and are now working to release the pending outbound emails.

Date: 03/08/2018

Time: From 10:00 a.m. to 14:42 a.m. (UTC)

Impacted Services: Outbound email notifications in one of our servers from 10:00 a.m. to 14:42 a.m. (UTC).

Description: Some clients may have experienced delays or non-delivery of some email notifications sent between 10:00 a.m. and 14:42 a.m. (UTC).

Best wishes,
Smart Messaging Tailored Team