System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Monday 2nd July 2018 UTC

Smart Messaging Tailored - Scheduled Maintenance - FINAL

Hello,

We inform you that we have completed the maintenance work on the BT Smart Messaging Tailored products.

Maintenance start time: 01:00 AM (UTC)

Maintenance end time: 02:50 AM (UTC)

Downtime: 0 minutes

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Scheduled Maintenance - START

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on the BT Smart Messaging Tailored Product, planned to last around 30 minutes.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Sunday 1st July 2018 UTC

No incidents reported

Saturday 30th June 2018 UTC

No incidents reported

Friday 29th June 2018 UTC

No incidents reported

Thursday 28th June 2018 UTC

No incidents reported

Wednesday 27th June 2018 UTC

Smart Messaging Tailored - Emergency Maintenance - FINAL

Hello,

We inform you that we have completed the maintenance work on the BT Smart Messaging Tailored products.

Maintenance start time: 01:00 AM (UTC)

Maintenance end time: 03:30 AM (UTC)

Downtime: 0 minutes

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Emergency Maintenance - START

Hello,

We are writing to let you know that we are starting a maintenance between 01:00 am and 04:30 am (UTC).

We expect the maintenance activity will have little, if any, impact, but may result in a maximum outage of a 10 minutes. See the summary below for further details.

Date: Wednesday June 27th, 2018

Time: 01:00 am to 04:30 am (UTC)

Impacted Services: None

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Emergency Maintenance Notification - SCHEDULED, scheduled 7 years ago

Hello,

We are writing to let you know that we have scheduled an emergency maintenance activity as detailed below:

Purpose: Data Center needs to do some maintenance actions on one our servers.

Date: Wednesday June 27th, 2018

Maintenance Time range: 01:00 am to 04:30 am (UTC)

Duration: aprox. 3h 30min

Impacted Services: None

Customer Impact: Low - None

Description: Some maintenance actions will take place in our servers by our Data Center Provider. All messages will be processed with normality - no services should be impacted.

Best regards,
Smart Messaging Tailored Team

Tuesday 26th June 2018 UTC

No incidents reported