System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Apply certificate for tailored.bt.com

Maintenance start time: 29/10/2026 - 01:00 UTC

Maintenance end time: 29/10/2026 - 01:30 UTC

Impact: No service impact is expected.

If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,

Smart Messaging Tailored Team

Notifications

Wednesday 9th May 2018 UTC

No incidents reported

Tuesday 8th May 2018 UTC

No incidents reported

Monday 7th May 2018 UTC

Smart Messaging Tailored - Scheduled Maintenance - FINAL, scheduled 8 years ago

Hello,

We inform you that tonight we have started and completed the maintenance work on the BT Smart Messaging Tailored products.

Maintenance start time: 02:00 AM (UTC)
Maintenance end time: 05:00 AM (UTC)
Downtime: 24 minutes

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Sunday 6th May 2018 UTC

No incidents reported

Saturday 5th May 2018 UTC

No incidents reported

Friday 4th May 2018 UTC

No incidents reported

Thursday 3rd May 2018 UTC

No incidents reported