System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: 1 of 2 BCP Failover

Maintenance start time: Friday, 09th October 2026 - 00:00 UTC

Maintenance end time: Friday, 09th October 2026 - 03:00 UTC

Impact: 10-15 minutes outage in the first hour.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: 2 of 2 BCP Failback

Maintenance start time: Monday, 12th October 2026 - 00:00 UTC

Maintenance end time: Monday, 12th October 2026 - 03:00 UTC

Impact: 10-15 minutes outage in the first hour.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes, Smart Messaging Tailored Team

Notifications

Thursday 5th April 2018 UTC

No incidents reported

Wednesday 4th April 2018 UTC

No incidents reported

Tuesday 3rd April 2018 UTC

No incidents reported

Monday 2nd April 2018 UTC

No incidents reported

Sunday 1st April 2018 UTC

No incidents reported

Saturday 31st March 2018 UTC

No incidents reported

Friday 30th March 2018 UTC

No incidents reported