System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 22nd March 2018 UTC

No incidents reported

Wednesday 21st March 2018 UTC

Smart Messaging Tailored - Service Impacting Issue - RESOLVED

Hello,

We would like to inform that the system has been restored and the service is fully recovered.

We are still performing some tests.

Downtime: Web platform was unavailable during approximately 11 minutes (from 13:02 to 13:13). APIs suffered a service degradation that led to high response times but there was no downtime.

Please accept our apologies for the inconveniences caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Service Impacting Issue - UPDATE

Hello,

Service has been restored.

Our engineers are working to restablish full redundancy as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Service Impacting Issue

Hello,

We are currently experiencing connectivity issues with our platform, as a result you may have noticed delays or an inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.

Date: 21/03/2018

Time: 13:00 (UTC)

Impacted Services: All services

Description: We have detected web platform unavailability and service degradation in APIs.

Best wishes,
Smart Messaging Tailored Team

Tuesday 20th March 2018 UTC

No incidents reported

Monday 19th March 2018 UTC

No incidents reported

Sunday 18th March 2018 UTC

No incidents reported

Saturday 17th March 2018 UTC

No incidents reported

Friday 16th March 2018 UTC

No incidents reported