System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 8th February 2018 UTC

No incidents reported

Wednesday 7th February 2018 UTC

No incidents reported

Tuesday 6th February 2018 UTC

No incidents reported

Monday 5th February 2018 UTC

Smart Messaging Tailored - Service Impacting Issue - RESOLVED

Hello,

From 14:50 to 16:58 (UTC) the platform experienced an intermittent issue impacting some customers using HTTP API. Such customers would have received an error response to their requests indicating the request could not be processed. Service is now fully restored. Testing was completed and all maintenance work is finished.

We would like to inform that the system has been restored and the service is fully recovered.

Affection time: 2 hours and 8 minutes.

Impacted Services: Partial impact on HTTP API

Please accept our apologies for the inconveniences caused.

Best wishes,
Smart Messaging Tailored Team

All services Smart Messaging Tailored - Service Impacting Issue - UPDATE

Hello,

We are still performing preventive maintenance work on the system that is not affecting customers' traffic.

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

All services Smart Messaging Tailored - Service Impacting Issue

Hello,

We are currently experiencing small connectivity issues with our platform, as a result you may have noticed delays or a punctual inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.

Date: January, 5th 2018

Time: 14:50 (UTC)

Impacted Services: MO's will continue to be delivered, MT's will be queued and sent with seconds delay.

Description: Some services on our SMS platform / portal are being slowed by some hardware issues.

Best wishes,
Smart Messaging Tailored Team

Sunday 4th February 2018 UTC

No incidents reported

Saturday 3rd February 2018 UTC

No incidents reported

Friday 2nd February 2018 UTC

No incidents reported